For decades, pizza and delivery have been synonymous. Every year, at least 1 billion pizzas are delivered.
However, if you want your consumers to return for additional purchases, you must be ready to go above and beyond. Your consumers expect an extraordinary experience: orders are delivered quickly, hot, and precisely. Only optimizing your website for keywords like “best pizza delivery near me” won’t work every time!
Here are a few pointers to help you establish a successful pizza delivery company.
#1. Upgrade Your POS (Point-of-Sale) System
Get a POS that enables “good pizza delivery near me” if you want an effective delivery system near your location. How will you maintain track of your orders if you don’t?
Fortunately, many of today’s POS systems allow online ordering and delivery. It’s just a question of weighing your options to choose one that best meets your company’s requirements.
Set up your POS system to service your clients after you’ve purchased it. Set up a designated call area for your attendants to receive these requests. Make sure the space is hidden from your dine-in customers’ eyes and hearing.
#2. Tell Customers the Truth
It’s infuriating when you guarantee a 30-minute delivery and then show up an hour later. Most consumers despise this trend and are unlikely to purchase from you again.
But how can you avoid this from occurring in the first place? With your workers, you’ll need to establish clear expectations. Ascertain that the delivery procedure is set up to satisfy these requirements.
Your clients will not worry if the delivery takes an hour if they know what to anticipate and when to expect it. Similarly, if your dine-in has a large volume of customers, learn to prioritize them without ignoring the others. Let them know ahead of time that processing and delivery of their purchases may take some time.
#3. Assemble A Fleet of Delivery Vehicles
It is initially less expensive for your workers to deliver your orders in their own vehicles. The insurance and maintenance expenses, on the other hand, aren’t worth it in the long term.
Furthermore, while borrowing someone else’s vehicle for a job, you don’t have the flexibility to mark it as you like. When it comes to purchasing delivery trucks, things are a bit different.
You’ll be able to verify that they’re appropriately insured because of this. You also have the option to brand the car in a manner that best fits you and your business.
#4. Prepare Your Drivers for High-Speed Situations
In most instances, you’ll instruct your drivers to make deliveries as quickly as possible. That isn’t enough, though, if they don’t know which highways or streets to take or how to avoid traffic bottlenecks.
Even if the drivers are acquainted with the routes, keep them up to date on traffic conditions. Before they depart, make sure you show them the quicker ways.
Remind them that being quick does not imply putting their life or the lives of others at risk. It’s all about taking the shortest route while adhering to the established traffic laws and regulations.